Mai Lee Chang
Mai Lee Chang is a researcher in AI, robotics and human-AI collaboration, with research on fair human-robot teams and AI support for older adults. After her family settled in Fresno in 1992, she earned engineering degrees at Wisconsin–Madison, researched human-robot interaction at NASA’s Johnson Space Center, and completed a Ph.D. at UT Austin under Andrea Thomaz. At Carnegie Mellon, she worked on AI agents for older adults, then coauthored studies on agent intervention and care coordination. Her 2026 study examines how AI researchers weigh the risks and benefits of their work, and she continues to study how AI behavior can reflect human values.
Timeline
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1992
A move to Fresno
Her family settles in Fresno, California, in 1992 as refugees from the Vietnam War, when she is six.
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2006–2012
NASA human-robot research
She starts as a NASA co-op student at Johnson Space Center in 2006 and joins the center full time in 2012. Her research covers human-robot and human-automation interaction, and she works with the ISS Flight Crew Integration and Orion Human Engineering teams.
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2012–2022
A Ph.D. on fair robot teams
She earns a B.S. in Engineering Mechanics and Astronautics and an M.S. in Industrial and Systems Engineering at Wisconsin–Madison in 2012. In July 2022, she defends her Ph.D. in Electrical and Computer Engineering at UT Austin under Andrea Thomaz, with a dissertation titled Optimizing for Task Performance and Fairness for Human-Robot Teamwork.
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March 2024
AI-CARING at Carnegie Mellon
In March 2024, she is a postdoctoral researcher at Carnegie Mellon’s Human-Computer Interaction Institute, working with Jodi Forlizzi and John Zimmerman on AI-CARING. The project explores AI agents that help older adults remain at home as they experience cognitive decline, and the team seeks views from older adults and caregivers.
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May 2025
Agents for aging in place
In May 2025, she coauthors Unremarkable to Remarkable AI Agent: Exploring Boundaries of Agent Intervention for Adults With and Without Cognitive Impairment. Healthy older adults want access to agents that know them if cognitive decline develops; adults in early decline want agents to ease caregiver burdens and advocate for their needs.
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December 2025
AI for care coordination
In December 2025, she coauthors Can You Keep a Secret? Exploring AI for Care Coordination in Cognitive Decline, an interview study with ten pairs of older adults experiencing cognitive decline and their informal caregivers. The study examines how they coordinate care, manage burdens, and sustain autonomy and privacy.
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June 2026
Assessing AI research risks
In June 2026, she coauthors From Concepts to Practice: Challenges of Risk-Benefit Assessment in AI Research & Applications for ACM FAccT 2026. The study examines how AI researchers understand and apply concepts for weighing benefits and risks, and finds that they struggle to apply them to their own research.
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As of October 2026
Research in human-AI collaboration
As of October 2026, she is a researcher specializing in AI, robotics and human-AI collaboration. Her work explores effective partnerships between people and intelligent systems and aligns AI behavior with human values.
Career
- From 2024Carnegie Mellon UniversityPostdoctoral Researcher
- 2006–2012NASACo-op Student
Education
- 2022University of Texas at AustinPh.D.
- 2012University of Wisconsin–MadisonB.S. and M.S.
Sources and credits
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- Mai Lee Chang - NASA
- cv
- Mai Lee Chang (she/her) - Office of Graduate and Postdoctoral Affairs - Carnegie Mellon University
- [2505.14872] Unremarkable to Remarkable AI Agent: Exploring Boundaries of Agent Intervention for Adults With and Without Cognitive Impairment
- [2512.12510] Can You Keep a Secret? Exploring AI for Care Coordination in Cognitive Decline
- CyLab researchers to present at ACM FAccT 2026 - CyLab Security and Privacy Institute
- Fresno State Campus News | Special session with Dr. Mai Lee Chang, AI and Robotics
- Mai Lee Chang, PhD


