Naveena Karusala
Naveena Karusala is a researcher who studies how AI technologies can center care work, with a focus on healthcare and social services. A Georgia Tech computer science graduate with a University of Washington PhD, she coauthored the CHI 2021 Best Paper "That courage to encourage," a study of WhatsApp-based health peer support groups for youth in Nairobi. She led the author list of an October 2021 CSCW workshop proposal on the future of care work, then spent 2022 to 2024 as a postdoctoral fellow at Harvard's Center for Research on Computation and Society. In 2024 she co-organized a Southeastern SIGCHI chapter social in Atlanta, and in January 2026 she presented research done with a California healthcare workers union on how its workers contend with AI at work. She is an assistant professor in Georgia Tech's School of Interactive Computing and Vice-President for Communications on the ACM SIGCHI Executive Committee.
Timeline
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2021
A CHI Best Paper
As an Allen School PhD student in the University of Washington's ICTD Lab, she coauthors 'That courage to encourage' with professor Richard Anderson and global health researchers. The study of WhatsApp-based health peer support groups for youth in Nairobi, Kenya wins a Best Paper award at CHI 2021.
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October 2021
A CSCW workshop on care work
In October 2021, she leads the author list of the CSCW 2021 Companion workshop proposal "The Future of Care Work: Towards a Radical Politics of Care in CSCW Research and Practice," written with 17 coauthors. It asks what narratives drive the push for technology in care work and whom it benefits.
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2022–2024
Postdoc at Harvard's CRCS
After an undergraduate degree in computer science at Georgia Tech and a computer science PhD at the University of Washington, she serves from 2022 to 2024 as a postdoctoral fellow at Harvard's Center for Research on Computation and Society.
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2024
A Southeast chapter for SIGCHI
In 2024, as SIGCHI's Vice-President for Communications from Georgia Tech's Interactive Computing, she co-organizes a Chapter-in-the-Works social at Google Atlanta. More than 60 attendees from Emory, Georgia Tech, Google and the University of Georgia set goals for a Southeastern chapter, including local HCI workshops and mentorship networks.
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January 2026
Worker voice in healthcare AI
In January 2026, she gives a UC Irvine seminar talk, "Towards Worker Voice in Responsible AI for Healthcare." It draws on her research with a healthcare workers union in California about their experiences contending with AI in their workplaces, the limits of responsible AI under top-down governance, and community-engaged research for worker-led AI governance.
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As of October 2026
Assistant professor at Georgia Tech
She is an assistant professor in Georgia Tech's School of Interactive Computing, where her research centers care work in the design of AI technologies for healthcare and social services. She also serves as Vice-President for Communications on the ACM SIGCHI Executive Committee.
Career
- NowGeorgia Institute of TechnologyAssistant Professor
Education
- Georgia Institute of TechnologyUndergraduate degree in computer science
- University of WashingtonPhD
Sources and credits
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- UW researchers ride a wave of innovation at the 2021 ACM CHI Conference
- FY 2021 Annual Report | SIGCHI
- The Future of Care Work: Towards a Radical Politics of Care in CSCW Research and Practice
- Naveena Karusala
- People – Intelligent Interactive Systems Group at Harvard
- Building Human-Computer Interaction Community in the Southeast | School of Computing
- Towards Worker Voice in Responsible AI for Healthcare - UC Irvine Donald Bren School of Information & Computer Sciences
- Naveena Karusala | Research Community
- Executive Committee | SIGCHI