Company, United States

ServiceNow

Includes ServiceNow Research.

Statistics

People here now
5
People ever
9
Citations of current people
9,150
Median h-index of current people
36
Full moves in and out
5 in, 3 out

Our research follows 7,547 researchers, builders, lab leaders and public voices through cited biographies. Missing career records can lower counts. Outdated roles can overstate current counts and change ranks. Citation figures count 1 of the 5 people here now. People whose OpenAlex record may be incomplete or mixed are left out. Publication numbers from OpenAlex, as of 22 October 2026. Career and profile data as of 22 October 2026.

We estimate that 9 people shaping AI have worked at ServiceNow, including 5 (56%) here now and 4 with former affiliations. Its tracked sub-organization is ServiceNow Research (1 ever, 0 now). Among 3,344 companies, the group is tied for 35th on current people and tied for 66th on all-time people. Theory, statistics and optimization leads 5 areas of expertise (3 of 9 people with profile topics), and researchers make up 3 of the 5 people here now (60%). In dated work stints through 2025, active headcount peaked at 5 people in 2024 and stood at 3 in 2025. Across dated career transitions, we record 5 full moves in and 3 out, led by arrivals from Element AI (2).

Researchers make up 3 of the 5 people here now (60%).Roles, current affiliations, profile topics, and recorded birth countries (0 known) and birth years (1 known) for the 5 people here now.

A summary of current people at ServiceNow. It shows roles, affiliations, profile topics and birth countries known for 0 people. The median birth year uses 1 person.

Role categories

  • Research3
  • Lab leaders2

Current affiliations

  • ServiceNow5

Top profile topics

  • computer vision2
  • language models2
  • multimodal learning2
  • agent security1
  • ai agents1

Birth countries

Known for 0 of 5 people now.

No birth countries are recorded.

Median birth year

1990 (1 person)

Source: People of Superintelligence profiles, current career records and recorded birthplaces, as of 22 October 2026.

Data table
MeasureValuePeople
RoleResearch3
RoleLab leaders2
Current affiliationServiceNow5
Profile topiccomputer vision2
Profile topiclanguage models2
Profile topicmultimodal learning2
Profile topicagent security1
Profile topicai agents1
Birth country coverage0 of 5 people now0
Median birth year19901

The annual headcount series runs through 2025 (3 active work stints); the 5 people here now also include 3 whose current role has no recorded start year. Full arrivals outnumbered full departures by 2 (5 in vs. 3 out): arrivals came 3 from universities (60%) and 2 from companies (40%), while departures went 2 to companies (67%) and 1 to a university (33%). We also record 3 arrivals and 1 departure where a person added a role alongside an existing position. Today, 4 of the 4 people formerly at ServiceNow have a recorded current affiliation elsewhere (4 at companies).

Active work stints peaked at 5 people in 2024 and stood at 3 in 2025.Annual estimates from 2021 through 2025. Each person counts once per year with a dated work stint; degrees and undated roles are excluded.

A stacked column chart of our yearly estimates at ServiceNow from 2021 to 2025. Each person counts once in each year with an active work stint.

Source: People of Superintelligence dated career stints, as of 22 October 2026.

Data table
YearOtherPeople
202133
202233
202333
202455
202533
Element AI is the largest source of arrivals (2 full moves), across 5 moves in and 3 out.Full moves into (5) and out of (3) ServiceNow, grouped under top-level organizations. Excludes 4 roles added alongside an existing position. Smaller routes are grouped as Other. universitiescompaniesinstitutes and labs

A three-column flow diagram. People came from organizations on the left, ServiceNow is in the middle, and destinations are on the right. It shows 5 incoming and 3 outgoing full moves.

Source: People of Superintelligence career records with full moves only, as of 22 October 2026.

Data table
DirectionOrganizationFull moves
FromElement AI2
FromAmerican University of Armenia1
FromConcordia University1
FromUniversité Laval1
CenterServiceNow5 in, 3 out
ToGoogle1
ToNera1
ToPolytechnique Montréal1
From 2023 to 2026, 5 people joined and 2 left, a net gain of 3.Latest recorded transition per person, 2023–2026 (4 full moves and 3 roles taken alongside existing work).

A list of people who joined or left ServiceNow from 2023 through 2026, with the year and move type.

Joined

Left

Source: People of Superintelligence career moves, as of 22 October 2026.

Data table
YearPersonDirectionOther organizationMove type
2026Alexandre DrouinJoinedUniversité LavalFull move
2026Chris PalJoinedElement AIFull move
2026Perouz TaslakianJoinedAmerican University of ArmeniaFull move
2024Jason StanleyJoinedLocal LogicAlongside an existing role
2024Krishnamurthy DvijothamJoinedGoogleAlongside an existing role
2026Nicolas ChapadosLeftPolytechnique MontréalFull move
2024David VázquezLeftPolytechnique MontréalAlongside an existing role

Compared with peer companies, ServiceNow ranks higher on current headcount (tied for 35th of 3,344) than on all-time headcount (tied for 66th); 5 of its 9 all-time people (56%) hold a current role here. Across work histories (excluding degrees), 9 of the 9 people who have worked at ServiceNow (100%) also held a work role at another organization, connecting ServiceNow to 29 peer institutions. The 1 current person with a confident OpenAlex author record (David Vázquez) has 9,150 citations and an h-index of 36 (tied for 256th among 511 counted companies).

Among 3,344 companies, ServiceNow is tied for 35th on current people (5) and tied for 66th on all-time people (9).Standing across all organizations and organizations of the same type on current people, all-time people and combined h-index of current people. Ties share a rank.

A table compares ServiceNow with 8827 organizations and 3344 organizations of the same type for current people, people ever and combined h-index where available.

People now

5 people

tied for 267th of 8,827 organizationstied for 35th of 3,344 companies

People ever

9 people

tied for 593rd of 8,827 organizationstied for 66th of 3,344 companies

Combined h-index of people now

36 across 1 person

tied for 1,166th of 1,834 organizationstied for 256th of 511 companies

Source: People of Superintelligence organization membership and confident OpenAlex statistics, as of 22 October 2026.

Data table
MeasureValueAll organizationsSame type
People now5tied for 267th of 8,827tied for 35th of 3,344
People ever9tied for 593rd of 8,827tied for 66th of 3,344
Combined h-index of people now36 (1 person)tied for 1,166th of 1,834tied for 256th of 511
Mila shares the largest career overlap with ServiceNow (5 people), ahead of Element AI (4).Organizations where people with work records at ServiceNow also worked at any time in their careers (9 people across 29 organizations; degrees excluded).

A ranked chart shows 5 organizations with people who also have work records at ServiceNow. Each count is a distinct person with work stints at both organizations.

Source: People of Superintelligence affiliations and work stints, as of 22 October 2026.

Data table

People here now

The 5 people with a current role at ServiceNow include 3 researchers and 2 lab leaders. Earlier in their careers, 4 of the 5 held a work role at another organization, most often at Element AI (3). 4 current people also hold a concurrent affiliation outside ServiceNow.

People with former affiliations

We record 4 people who formerly worked at ServiceNow. 4 of the 4 have a recorded current role at another organization, led by Google (2). The 1 former person with a confident OpenAlex record has 55,417 career citations (h-index 26).