Kaitlyn Zhou
Kaitlyn Zhou is an AI researcher whose work examines how language models shape human trust and reliance. She studied computer science and human centered design and engineering at the University of Washington, received the College of Engineering Dean's Medal in 2018, and served on its Board of Regents. At Stanford, she earned a computer science PhD advised by Dan Jurafsky. Her papers examine model uncertainty, human reliance, non-adopter needs, reasoning instructions, and voice-cloning effects on listeners. As of October 2026, she is an assistant professor of Information Science at Cornell and a senior AI researcher at Together AI.
- Now at
- Cornell University and Together AI
- Works
- 38
Publication numbers from OpenAlex, as of 27 October 2026. Citations and h-index are hidden because this OpenAlex record may be incomplete or mix in other authors.
Timeline
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2018
The College of Engineering medal
In 2018, she is a senior at the University of Washington, studying computer science and human centered design and engineering. She receives the College of Engineering's Dean's Medal for Academic Excellence.
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2018
The UW Board of Regents
In 2018, Washington governor Jay Inslee appoints her to the University of Washington Board of Regents.
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2022
Deconstructing NLG Evaluation
In 2022, she coauthors Deconstructing NLG Evaluation, a mixed-method study that combines interviews and a survey to examine practitioners' goals, assumptions, practices, and constraints in natural language generation evaluation.
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2023
Navigating the Grey Area
In 2023, she coauthors Navigating the Grey Area, which tests 50 epistemic markers in question answering and finds that model accuracy varies by more than 80% across markers. The study also finds that high-certainty expressions reduce accuracy by 7% compared with low-certainty expressions.
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By 2024
Research summers and funding
By 2024, she spends research summers at Microsoft Research and the Allen Institute for Artificial Intelligence. She secures funding from IBM and Microsoft and a Stanford Graduate Fellowship.
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2024–2025
Relying on the Unreliable
In 2024, she is a final-year PhD candidate in computer science at Stanford, advised by Dan Jurafsky. Her ACL paper Relying on the Unreliable finds that confident model responses have an average error rate of 47% and that users rely heavily on answers whether or not they signal certainty. By 2025, she holds a computer science PhD from Stanford.
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2025
REL-A.I. measures reliance
In 2025, she coauthors REL-A.I., an interaction-centered method for measuring human reliance on LLM responses. Across nine user studies with 450 participants, the study finds that emphatic polite openings make users perceive LLMs as more competent and rely 30% more on their answers. The paper receives the NAACL Best Paper Runner-Up award.
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2026
Non-adopter and ReasonIF papers
In 2026, she coauthors Attention to Non-Adopters and ReasonIF, both accepted to Findings of ACL 2026. The first argues that LLM development should include non-adopters' needs; the second introduces a benchmark for instruction following throughout model reasoning and reports that the highest score across tested open-source reasoning models remains below 0.25.
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2026
Voice cloning as style transfer
In 2026, she coauthors the NeurIPS paper Voice "Cloning" is Style Transfer. The study finds that voice-cloning systems apply style transfer to source voices. Human annotators rate the cloned voices as more authoritative and report greater trust in them than in the source voices.
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As of October 2026
Cornell and Together AI roles
She joins Cornell's Department of Information Science as an assistant professor in 2026 and holds a field appointment in Computer Science. As of October 2026, she is also a senior AI researcher at Together AI.
Career
- Since 2026Cornell UniversityAssistant Professor of Information Science; field appointment in Computer Science
- NowTogether AISenior AI Researcher
- From 2018University of WashingtonRegent
Education
- University of WashingtonBachelor's degree studies in Computer Science and Human Centered Design and Engineering
- Stanford UniversityPhD in Computer Science
Sources and credits
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- Allen School and HCDE senior Kaitlyn Zhou awarded College of Engineering Dean’s Medal
- Kaitlyn Zhou | MIT EECS Rising Stars
- Kaitlyn Zhou | Department of Computer Science | Cornell Bowers
- Kaitlyn Zhou - ACL Anthology
- Cornell Bowers welcomes five new faculty members
- Kaitlyn Zhou | Home
- REL-A.I.: An Interaction-Centered Approach To Measuring Human-LM Reliance - ACL Anthology
- Attention to Non-Adopters
- ReasonIF: Large Reasoning Models Fail to Follow Instructions During Reasoning
- Voice "Cloning" is Style Transfer
